Terms, Conditions, And Privacy Policy Of Talentropy AI LLC

LAST UPDATED: APRIL/22/2026


  1. INTRODUCTION AND SCOPE

This document establishes the terms, conditions, confidentiality guidelines, information processing practices, and comprehensive communications regime applicable to all users, customers, visitors, and third parties who access, use, contract, or interact in any manner with the products, services, platforms, applications, application programming interfaces (APIs), websites, modules, or any digital elements offered by TALENTROPY AI LLC, a company incorporated under the laws of the State of Delaware, United States (hereinafter “Talentropy,” “the Company,” or “we”).

 

By accessing, registering an account, using any functionality, or contracting services from Talentropy, the User expressly agrees to be bound by the entire content of this document, acknowledging having read, understood, and accepted its terms freely, expressly, and with full knowledge.

 

Talentropy provides services to businesses, organizations, and individuals located in any country in the world through its platform Buckets.ai, committing to operate under the highest standards of quality, security, confidentiality, and professionalism, applying international best practices in information protection, digital service delivery, and user relations.

 

This document applies without distinction of nationality, place of residence, or User jurisdiction, and supersedes any previous policy, term, or condition that may have existed.

  1. DEFINITIONS

For the purposes of this document, the following terms shall have the meanings indicated below:

 

User: Any natural or legal person who accesses, uses, contracts, or interacts with Talentropy services, including customers, visitors, employees, contractors, suppliers, and any related third party.

Account: User profile created and registered on the Talentropy platform to access personalized products, functionalities, and services.

Talentropy Services / Buckets.ai: All products, platforms, applications, software, websites, APIs, modules, tools, digital resources, and related services offered by the Company, including the Buckets.ai platform and all integrated functionalities.

Personal Data: All information that allows direct or indirect identification of a natural person, including but not limited to name, email, address, telephone, identification, biometric data, location information, activity records, and any other sensitive or non-sensitive data.

User Content: Information, files, data, texts, documents, images, videos, audios, graphics, and any material generated, uploaded, shared, stored, or processed by the User through Talentropy services.

Google User Data: Any data, files, documents, or information accessed, collected, or processed by Talentropy through Google APIs, including but not limited to files stored in the User’s Google Drive account or data accessed through any other authorized Google service integration.

Intellectual Property: Exclusive rights derived from intellectual creations, inventions, developments, designs, software, algorithms, models, databases, trademarks, trade names, distinctive signs, and any other intangible asset protected by industrial and intellectual property laws.

Processing: Any operation or set of operations performed on personal data, including collection, registration, organization, structuring, storage, adaptation, modification, consultation, use, communication, transmission, dissemination, restriction, deletion, or destruction.

Third Parties: Natural or legal persons outside the User-Talentropy relationship who may receive, process, or manage information under commercial, technical, or operational agreements.

  1. GUIDING PRINCIPLES OF INFORMATION PROCESSING

Talentropy AI guarantees that all personal information processing will be conducted under the following fundamental principles:

3.1 Confidentiality and Privacy

All information provided by Users will be managed with the strictest confidentiality, privacy, and protection, implementing technical, organizational, and administrative controls that guarantee its integrity, availability, and security against unauthorized access, losses, alterations, or improper disclosures.

3.2 Legitimate Purpose

Data use is limited exclusively to legitimate, transparent, and determined purposes related to service delivery, account administration, technical support, user communication, information security, fraud prevention, continuous product improvement, functionality development, statistical analysis, fulfillment of contractual and legal obligations, and operational management of the Company.

3.3 Minimization and Proportionality

Talentropy collects only the data strictly necessary to fulfill the stated purposes, avoiding excessive or unnecessary processing of personal information.

3.4 Accuracy and Update

The Company adopts reasonable measures to ensure that personal data is accurate, complete, and up-to-date, allowing the User to correct or update their information at any time.

3.5 Temporal Limitation

Personal data will be retained only for the period necessary to fulfill the purposes for which it was collected, or for the time required by contractual, operational obligations, or internal document management and administrative requirements.

3.6 Transparency

Talentropy commits to clearly, accurately, and accessibly informing Users about information processing practices, User rights, and mechanisms available to exercise them.

  1. ACCOUNT CREATION, USE, AND MANAGEMENT

4.1 Registration and Information Accuracy

The User must provide accurate, truthful, complete, and up-to-date information when registering their account. The User is obligated to keep their personal and contact information updated, notifying Talentropy of any relevant changes. Providing false, inaccurate, outdated, or fraudulent information constitutes a serious breach of these terms and may result in immediate suspension or cancellation of the account, without prejudice to corresponding legal actions.

4.2 Credential Responsibility

The management, custody, and use of access credentials (username, password, authentication tokens) is the exclusive responsibility of the User, who must maintain strict confidentiality of their access data and refrain from sharing them with third parties. The User will be responsible for all activity performed under their account, including unauthorized access resulting from negligence in credential custody. Talentropy recommends using strong passwords, multi-factor authentication, and logging out on shared devices.

4.3 Security Incident Notification

The User must immediately notify Talentropy of any suspected unauthorized access, loss, theft, or compromise of their credentials, allowing the Company to adopt timely protection measures.

4.4 Account Suspension and Cancellation

Talentropy AI reserves the right to suspend, restrict, or cancel User accounts under any of the following circumstances:

  • Unlawful, fraudulent use, or use contrary to these terms
  • Identity theft or provision of false information
  • Abuse, exploitation, or improper use of services
  • Activities that compromise the security, stability, or integrity of the platform
  • Violation of intellectual property rights
  • Breach of contractual or payment obligations
  • Requirements from competent authorities
  • Prolonged inactivity without justification
 

Suspension or cancellation will be communicated to the User when technically and legally possible, without prejudice to Talentropy’s ability to act immediately in situations of serious risk.

  1. PERMITTED USE AND PROHIBITIONS

5.1 Use License

Talentropy AI grants the User a limited, non-exclusive, non-transferable, revocable, and non-sublicensable license to access and use the services exclusively for the purposes authorized in this document and under the agreed commercial terms.

5.2 Prohibited Conduct

The User is expressly prohibited from:

  • Copying, reproducing, modifying, translating, decompiling, reverse engineering, disassembling, or attempting to extract source code from Talentropy software, algorithms, or models.
  • Selling, reselling, sublicensing, renting, leasing, transferring, or commercially exploiting the services without express written authorization.
  • Performing scraping activities, automated data extraction, crawling, or using bots without prior consent.
  • Interfering with, interrupting, overloading, or altering the normal operation of services or Talentropy’s technological infrastructure.
  • Using services for unlawful, fraudulent, defamatory, discriminatory, violent purposes, or contrary to morality and good customs.
  • Uploading, transmitting, or distributing viruses, malware, malicious code, or any element that could damage computer systems.
  • Breaching security measures, accessing restricted areas, attempting to circumvent authentication controls, or performing hacking activities.
  • Impersonating third parties or misrepresenting affiliation with persons or organizations.
  • Violating intellectual property, privacy, confidentiality rights, or any other third-party rights.
 

Non-compliance with these prohibitions will result in immediate suspension or termination of the account, without prejudice to applicable legal actions.

  1. INTELLECTUAL PROPERTY AND USE RIGHTS

6.1 Talentropy Ownership

All elements, content, software, algorithms, artificial intelligence models, databases, designs, trademarks, trade names, logos, graphics, interfaces, and any material associated with Talentropy services are the exclusive property of TALENTROPY AI LLC or its respective licensors, and are protected by international intellectual and industrial property laws. Access and use of the services does not grant the User any ownership rights over such elements, except for the limited license expressly conferred in this document.

6.2 User Content Rights

The User retains all intellectual property rights over content they generate, upload, or share through Talentropy services. However, by using the services, the User grants Talentropy a free, worldwide, perpetual, irrevocable, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works, distribute, execute, display, and exploit such content to the extent necessary for service delivery, product improvement, functionality development, technical analysis, and legitimate operational purposes.

6.3 User Contributions and Suggestions

Suggestions, ideas, comments, improvements, recommendations, or contributions sent by the User to Talentropy (whether by email, forms, surveys, or any means) may be freely used by the Company to improve products, services, and operations, without generating any obligation of compensation, recognition, or attribution to the User.

6.4 Trademarks and Distinctive Signs

All trademarks, trade names, and distinctive signs of Talentropy are the exclusive property of the Company. Their use, reproduction, or exploitation without express written authorization is strictly prohibited.

  1. CONFIDENTIALITY, SECURITY, AND TECHNICAL INFORMATION MANAGEMENT

7.1 Information Collection

Talentropy collects personal information through various means, including:

  • Information provided directly by the User when registering their account, completing forms, contracting services, or interacting with platforms.
  • Information automatically generated during service use, including IP addresses, activity logs, devices used, browsers, geographic location, cookies, and similar technologies.
  • Information received from third parties under integrations, commercial alliances, or complementary services authorized by the User.

7.2 Processing Purposes

Collected information will be used for the following purposes:

  • Provision, administration, and management of contracted services through the Buckets.ai platform.
  • Creation, maintenance, and security of User accounts.
  • Communication with users, technical support, and query assistance.
  • Payment processing, billing, and administrative management.
  • Experience personalization and functionality development adapted to User needs.
  • Statistical analysis, market research, and continuous product improvement.
  • Information security, fraud prevention, suspicious activity detection, and platform integrity protection.
  • Compliance with contractual, legal, and regulatory obligations.
  • Sending informative communications, updates, notifications, and commercial content when the User has given consent.

7.3 Technical and Organizational Security Measures

Talentropy implements a robust set of technical, organizational, and administrative security measures to protect personal information against unauthorized access, losses, alterations, improper disclosures, or destruction, including:

  • Data encryption: Use of state-of-the-art encryption protocols for transmission and storage of sensitive information.
  • Secure authentication: Implementation of robust authentication mechanisms, including multi-factor authentication (MFA) when applicable.
  • Access control: Limitation of access to personal data exclusively to authorized personnel who require such information for legitimate functions, under strict confidentiality protocols.
  • Regular backups: Periodic backups of critical information to ensure availability and recovery in case of incidents.
  • Monitoring and auditing: Continuous supervision of activities, access logs, and periodic audits to detect anomalies, vulnerabilities, or unauthorized access.
  • Threat protection: Implementation of firewalls, intrusion detection and prevention systems, antivirus, and specialized tools to mitigate cyberattacks.
  • Incident management: Established protocols for identification, response, mitigation, and notification of security incidents.
  • Staff training: Ongoing training of the Talentropy team on information security, privacy, and responsible data handling.

7.4 Data Storage and Location

Personal information is stored on secure servers operated by Talentropy or by internationally recognized technological infrastructure service providers that comply with high standards of security, availability, and confidentiality. Data may be stored and processed on servers located in the United States or other countries, depending on the Company’s technical and operational infrastructure. Talentropy guarantees that, regardless of the physical location of the data, the same protection and confidentiality measures described in this document will apply.

7.5 Data Retention and Deletion

Personal data will be retained only for the period necessary to fulfill the purposes for which it was collected, or while there is a contractual, operational, or commercial relationship with the User. After such period, or upon express request from the User, data will be deleted, anonymized, or securely archived, unless its retention is required by contractual, administrative, accounting, tax, or legal obligations.

7.6 Access by Authorized Personnel

Access to personal information is strictly limited to Talentropy employees, contractors, and collaborators who require such information for the performance of legitimate functions related to service delivery, technical support, account administration, information security, or operational management. All personnel with access to personal data are subject to confidentiality clauses and internal protocols that prohibit improper use, disclosure, or exploitation of information.

  1. CONSENT FOR COMMUNICATIONS, UPDATES, AND ADVERTISING

8.1 Communications Authorization

By accepting this document, the User expressly authorizes Talentropy AI to send informative communications, service updates, technical notifications, notices about changes in terms or policies, event invitations, satisfaction surveys, educational content, and any other communication related to service delivery. Additionally, the User authorizes the sending of commercial, promotional, and advertising communications related to products, services, news, offers, and content from Talentropy or allied third parties, provided such communications are relevant to the User’s interests.

8.2 Communication Means and Channels

Communications may be sent through various means and channels, including:

  • Email to the address registered by the User.
  • Push or in-app notifications within the Buckets.ai platform.
  • Text messages (SMS) or WhatsApp to the registered phone number.
  • Phone calls for support, confirmation, or relevant information purposes.
  • Publications on Talentropy’s website or blog.
  • Social media and other digital channels where the User has interacted with the Company.

8.3 Voluntary Exclusion Right (Opt-Out)

The User has the right to voluntarily withdraw or exclude themselves from commercial, promotional, and advertising communication lists at any time, without affecting receipt of essential communications related to service delivery, account security, or fulfillment of contractual obligations. Voluntary exclusion can be performed through:

  • Unsubscribe links included in each commercial communication.
  • Preference settings within the User account.
  • Direct request to the Talentropy support team through the indicated contact channels.
 

Talentropy will process exclusion requests within a reasonable timeframe, not exceeding ten (10) business days.

8.4 Essential Communications

Regardless of the User’s communication preferences, Talentropy reserves the right to send essential communications related to:

  • Substantial changes in these terms or information policy.
  • Critical security or privacy updates.
  • Notifications about account status, payments, billing, or expirations.
  • Responses to queries, support requests, or User requirements.
  • Notices about suspension, restriction, or termination of services.
  1. USER RIGHTS

The User has the right to exercise the following rights in relation to their personal information:

 

9.1 Right of Access

The User has the right to know what personal information Talentropy possesses about them, including processing purposes, data categories, recipients, and retention period.

9.2 Right of Rectification

The User has the right to request correction, update, or modification of inaccurate, incomplete, or outdated information.

9.3 Right of Deletion

The User has the right to request deletion of their personal information when: data is no longer necessary for the purposes for which it was collected; the User withdraws consent for processing; data has been processed unlawfully or contrary to this document; or there are no contractual, legal, or administrative obligations justifying its retention.

9.4 Right of Opposition

The User has the right to oppose processing of their information for commercial, promotional, or advertising purposes, as well as for market analysis or profiling, without affecting the delivery of contracted services.

9.5 Right of Portability

The User has the right to receive a copy of their personal information in a structured, commonly used, and machine-readable format, and to transmit it to another controller when technically possible.

9.6 Exercise of Rights

To exercise any of these rights, the User must submit a request through the contact channels indicated in this document, providing the following information:

  • Full name and email associated with the account.
  • Clear description of the right they wish to exercise and specific request.
  • Documentation proving their identity when necessary.
 

Talentropy will respond to requests within a reasonable timeframe not exceeding thirty (30) business days, and may request additional information to verify the User’s identity or clarify the request.

  1. TRANSFER AND COMMUNICATION OF INFORMATION TO THIRD PARTIES

10.1 Sharing with Third Parties

User personal information will only be shared with third parties in the following specific and limited cases:

 
  1. a) Service delivery: When it is necessary to share information with service providers, technology partners, payment processors, cloud storage services, analytics services, or any third party participating in the contracted service delivery chain.
  2. b) Compliance with agreements: When required to fulfill contractual, commercial, or operational obligations derived from the relationship with the User.
  3. c) Express User request: When the User has expressly authorized or requested communication of their information to specific third parties.
  4. d) Security and fraud prevention: When it is necessary to share information with authorities, security entities, financial institutions, or specialized third parties to prevent, investigate, or mitigate fraud, cyberattacks, unlawful activities, or risk situations.
  5. e) Legal requirements: When there is a legal obligation, requirement from competent authority, court order, or administrative mandate requiring disclosure of information.
  6. f) Corporate operations: In the event of merger, acquisition, asset sale, reorganization, or any corporate operation involving transfer of information as part of the Company’s assets.

10.2 Third Party Obligations

Talentropy guarantees that any third party receiving User personal information will act under strict conditions of confidentiality, security, and data protection, complying with the same standards required of the Company. Third parties will be contractually obligated to:

  • Use information exclusively for the authorized purposes.
  • Implement adequate security measures to protect data.
  • Not disclose, sell, rent, or exploit information for their own or unauthorized third-party purposes.
  • Return or delete information upon conclusion of the contractual relationship.

10.3 International Transfers

Given the global nature of Talentropy’s operations and the technological infrastructure used, personal information may be transferred, stored, or processed in countries other than the User’s country of residence. Talentropy guarantees that such international transfers will be carried out under mechanisms that ensure an adequate level of information protection, including standard contractual clauses, security certifications, and compliance with international best practices.

10.4 GOOGLE API SERVICES — USER DATA POLICY

This section governs all data accessed, collected, processed, and handled by Talentropy AI LLC through integrations with Google API Services. Talentropy’s use and transfer of information received from Google APIs to any other application strictly adheres to the Google API Services User Data Policy, including the Limited Use requirements.

10.4.1 Scope of Google Integrations

Buckets.ai integrates with Google services — including Google Drive and other authorized Google APIs — to enable designated Users (administrators and authorized personnel) to upload, access, manage, and process documents and files directly through the platform. Through these integrations, Talentropy may access, collect, and process data obtained via Google APIs, including files and documents stored in the User’s Google Drive account (collectively referred to as “Google User Data”).

10.4.2 Permitted Uses of Google User Data

Google User Data accessed through Talentropy’s integrations will be used exclusively for the following permitted purposes:

  • To provide, operate, and improve the features and functionalities of the Buckets.ai platform that have been explicitly requested or enabled by the User.
  • To allow authorized Users to upload, retrieve, organize, and process documents within the Buckets.ai environment.
  • To perform technical operations necessary to fulfill the service, such as document indexing, storage, formatting, and retrieval within the platform.
  • To improve the overall quality and reliability of the Buckets.ai platform based on aggregated, anonymized usage patterns, to the extent consistent with Google’s Limited Use requirements.
 

Google User Data will never be used for purposes unrelated to the service requested by the User, including advertising, data brokerage, profiling for third-party commercial purposes, or any other use inconsistent with the Google API Services User Data Policy.

10.4.3 Disclosure and Sharing of Google User Data — With Whom We Share

Talentropy does not sell, rent, trade, or otherwise transfer Google User Data to third parties for their own purposes. Google User Data is shared only in the following strictly limited circumstances, and exclusively with parties who are contractually bound to protect it:

 
  1. a) Technical Infrastructure and Service Providers: Talentropy may share Google User Data with carefully selected technical service providers that support the operation of the Buckets.ai platform. These include:
  • Cloud hosting and infrastructure providers (e.g., data centers and cloud computing services) that store and process data on Talentropy’s behalf.
  • Document processing and storage services that assist in indexing, formatting, or managing files within the platform.
  • Security and monitoring services that help protect the platform against unauthorized access, cyberattacks, or data breaches.
 

All such providers act solely as data processors under Talentropy’s instructions and are bound by strict confidentiality, security, and data protection agreements. They are prohibited from using Google User Data for any independent purpose.

 
  1. b) Legal and Regulatory Requirements: Talentropy may disclose Google User Data when required to do so by applicable law, regulation, judicial process, or an order from a competent governmental or regulatory authority. In such cases, Talentropy will disclose only the minimum amount of data necessary to comply with the legal obligation and will notify the User of such disclosure where permitted by law.
 
  1. c) Protection of Rights and Safety: Talentropy may share Google User Data when reasonably necessary to protect the rights, privacy, safety, or property of Talentropy AI LLC, its users, or the general public, to the extent permitted by applicable law. This includes situations involving fraud prevention, security investigations, or the enforcement of Talentropy’s terms and policies.
 
  1. d) Corporate Transactions: In the event of a merger, acquisition, sale of assets, or other corporate restructuring that involves a transfer of Talentropy’s operations, Google User Data may be transferred as part of that transaction, provided that the acquiring entity agrees to honor the obligations set forth in this policy and in Google’s API Services User Data Policy. Users will be notified of any such transfer in advance.
 

In all cases above, Talentropy will require the receiving party to maintain at least the same level of data protection as that described in this document.

10.4.4 Restrictions on Use of Google User Data

Talentropy strictly complies with the following restrictions derived from the Google API Services User Data Policy — Limited Use requirements:

  • Google User Data will not be used to serve advertisements of any kind, whether targeted or general.
  • Google User Data will not be used for any purpose unrelated to the service explicitly requested by the User within the Buckets.ai platform.
  • Google User Data will not be transferred, sold, or disclosed to third parties for their own independent use, analysis, or commercial purposes.
  • Google User Data will not be used for developing, training, or improving AI or machine learning models unrelated to the features explicitly requested by the User, unless the User has provided explicit, informed consent.
  • Human access to Google User Data is strictly limited to the following situations: (i) the User has provided prior express written consent; (ii) access is necessary for security purposes or to comply with applicable law; or (iii) access is required to provide technical support explicitly requested by the User, and only to the minimum extent necessary to resolve the issue.

10.4.5 Data Security for Google User Data

Talentropy applies all security measures described in Section 7.3 of this document to Google User Data. Additionally, Talentropy ensures that:

  • Google User Data in transit is protected using industry-standard encryption protocols (TLS/HTTPS).
  • Google User Data at rest is stored using encrypted storage systems.
  • Access to Google User Data within Talentropy’s systems is governed by role-based access controls, ensuring that only authorized personnel can access such data.
  • Any sub-processors or technical partners who handle Google User Data on Talentropy’s behalf are subject to equivalent security obligations.

10.4.6 Retention and Deletion of Google User Data

Google User Data will be retained only for as long as necessary to provide the service requested by the User or to fulfill applicable legal obligations. Upon termination of the User’s account or upon express request, Talentropy will delete or anonymize Google User Data in accordance with Section 7.5 of this document, unless retention is required by law.

10.4.7 User Rights Regarding Google User Data

Users retain full rights over their Google User Data, including the right to access, correct, restrict processing of, or request deletion of such data. Users may also revoke Talentropy’s access to their Google account at any time through their Google Account settings or by contacting Talentropy through the channels listed in Section 18. Revocation of access may affect the availability of certain platform functionalities that rely on Google integrations.

10.4.8 Compliance with Google Policies

Talentropy’s access to and use of Google User Data fully complies with the Google API Services User Data Policy, including the Limited Use requirements. Any updates to Google’s policies that affect Talentropy’s data handling practices will be reflected in this document within a reasonable timeframe. Users will be notified of material changes in accordance with Section 12.

  1. COOKIES AND SIMILAR TECHNOLOGIES

11.1 Use of Cookies

Talentropy uses cookies, web beacons, tracking pixels, and similar technologies to improve User experience, analyze service usage, personalize content, remember preferences, and facilitate navigation. Cookies may be classified as follows:

  • Essential cookies: Necessary for basic service functioning, authentication, and security.
  • Functionality cookies: Allow remembering User preferences and settings.
  • Analytics cookies: Collect information about service use for statistical analysis and continuous improvement.
  • Advertising cookies: Allow showing relevant and personalized advertising content.

11.2 Cookie Management

The User can configure their browser to reject cookies, delete existing cookies, or receive notifications before accepting cookies. However, disabling essential cookies may affect full service functionality within the Buckets.ai platform.

  1. AVAILABILITY, MODIFICATIONS, AND NOTIFICATIONS

12.1 Document Modifications

Talentropy AI reserves the right to modify, update, expand, or replace this document at any time, in order to adapt it to operational, technological, legal, or commercial changes, or to improve clarity and precision of its terms.

12.2 Change Notification

Substantial modifications will be notified to Users through:

  • Email sent to the registered address.
  • Notifications within the Buckets.ai platform or application.
  • Prominent publication on the Talentropy website.
  • Any other enabled communication means.
 

Notification will be made with reasonable advance notice before changes take effect, allowing the User to review modifications and decide whether to continue using the services.

12.3 Acceptance of Modifications

Continued use of services after modifications take effect constitutes express acceptance of the new terms by the User. If the User does not accept the modifications, they must refrain from using the services and may request cancellation of their account and deletion of their personal information, according to established procedures.

12.4 Effective Date

The “Last Updated” date indicated at the beginning of this document reflects the most recent version. Talentropy recommends that Users periodically review this document to stay informed about any changes.

  1. LIMITATION OF LIABILITY

13.1 Limited Warranty

Talentropy AI warrants that Buckets.ai services will function substantially in accordance with published documentation during the active subscription period. This warranty is subject to correct use of the platform in accordance with instructions, technical documentation, and established terms.

13.2 Scope of Warranty

The warranty covers the following:

  • The service will perform the essential functions described in official documentation.
  • Talentropy will apply technical security measures in accordance with industry standards to detect and mitigate viruses, malware, or other harmful components.
  • Technical support will be provided in accordance with contractually established service levels.

13.3 Warranty Exclusions

This warranty does not apply to: misuse, negligence, or unauthorized modification by the User; problems caused by hardware, third-party software, or network connections outside Talentropy’s control; failure to meet minimum technical specifications; or force majeure events or circumstances beyond Talentropy’s reasonable control.

13.4 Exclusive Remedies

In the event of a breach of this limited warranty, the User must notify Talentropy in writing within thirty (30) days following detection of the problem. Talentropy, at its sole discretion, may: (i) correct the reported problem within a reasonable timeframe; (ii) provide a functionally equivalent alternative solution; or (iii) if the foregoing is not commercially feasible, terminate the User’s subscription and refund the prorated portion of prepaid fees corresponding to the unused period. The remedies established in this section constitute Talentropy’s sole and exclusive obligation and the User’s sole available remedy for any breach of this limited warranty.

13.5 Disclaimer of Additional Warranties

EXCEPT FOR THE LIMITED WARRANTY EXPRESSLY ESTABLISHED IN THIS SECTION, SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY OTHER EXPRESS OR IMPLIED WARRANTY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, OR UNINTERRUPTED AVAILABILITY. Talentropy does not warrant that services will be free from minor errors, occasional interruptions, or technical limitations inherent to the SaaS environment. The User acknowledges that no software system is completely immune to failures and accepts normal risks associated with using technology platforms.

13.6 Limitation of Liability

To the maximum extent permitted by applicable law, Talentropy AI shall not be liable for direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising from use, access, or inability to use services, including but not limited to: loss of revenue, profits, business opportunities, or expected savings; loss, corruption, or deletion of data, files, or content; business interruption or reputation damage; errors, inaccuracies, or failures in obtained results; third-party actions, including cyberattacks, fraud, or information theft; or technical failures, service interruptions, connectivity problems, or maintenance.

13.7 Indemnification

The User agrees to exonerate, indemnify, and hold harmless Talentropy AI, its directors, employees, shareholders, contractors, and licensors from any claim, demand, legal action, loss, damage, expense, fine, penalty, or liability (including legal fees) arising from: improper, unlawful use, or use contrary to these terms by the User; violation of third-party rights, including intellectual property, privacy, or confidentiality; inaccurate, false, or fraudulent information provided by the User; or negligence or willful misconduct by the User.

13.8 Maximum Liability Amount

In the event that Talentropy is deemed liable for any reason, the Company’s maximum liability will be limited to the amount actually paid by the User to Talentropy during the three (3) months immediately preceding the event that gave rise to the claim, or one hundred US dollars (USD $100), whichever is greater.

  1. SUSPENSION, RESTRICTION, AND TERMINATION OF SERVICES

14.1 Suspension by Talentropy

Talentropy AI may suspend, restrict, or temporarily limit access to services or specific functionalities under any of the following circumstances:

  • Non-compliance with these terms or usage policies.
  • Suspicious or fraudulent activities, or those compromising platform security.
  • Default in payment of contracted services or breach of commercial obligations.
  • Investigation of security incidents, fraud, or improper use.
  • Technical maintenance, updates, or platform improvements.
  • Requirements from competent authorities.
 

Suspension will be communicated to the User when technically and legally possible, indicating reasons and necessary actions to restore service.

 

14.2 Termination by Talentropy

Talentropy AI may definitively terminate the relationship with the User and cancel their account in case of: serious or repeated breach of these terms; unlawful or fraudulent use, or use causing damage to Talentropy or third parties; impossibility of verifying User identity or detection of false information; prolonged account inactivity without reasonable justification; or Talentropy’s unilateral decision to discontinue specific services or functionalities.

14.3 Termination by User

The User may request cancellation of their account and termination of services at any time, through notification via the indicated contact channels. Termination by the User does not exempt from fulfillment of pending payment obligations, nor does it generate a right to refund of amounts paid for services already provided, unless expressly agreed otherwise.

14.4 Effects of Termination

Once the relationship is terminated, the User will lose access to their account, stored content, and associated functionalities. Talentropy will proceed with deletion or anonymization of User personal data, including any Google User Data, unless its retention is required by contractual, administrative, or legal obligations.

  1. FORCE MAJEURE AND FORTUITOUS EVENTS

Neither party shall be liable for breaches, delays, or failures in service delivery arising from causes beyond their reasonable control, including but not limited to: natural disasters (earthquakes, floods, hurricanes, fires); armed conflicts, acts of terrorism, civil unrest, or states of emergency; third-party infrastructure failures (energy, telecommunications, internet providers); massive cyberattacks or global technology service interruptions; pandemics, epidemics, or health emergencies; or government measures, regulatory changes, or legal prohibitions.

 

During a force majeure event, affected obligations will be suspended, and the parties will make their best efforts to mitigate impact and restore normalcy as soon as reasonably possible.

  1. APPLICABLE LAW AND JURISDICTION

This document is interpreted and governed in accordance with general principles of international contracting and best business practices recognized in the field of electronic commerce and digital services.

 

For any controversy, conflict, dispute, or claim arising from the interpretation, execution, or compliance with this document, the parties agree to submit exclusively to the jurisdiction of the competent courts of the State of Delaware, United States, expressly waiving any other jurisdiction that might correspond to them.

 

The official language for interpretation of this document and for any legal or administrative procedure shall be English.

  1. GENERAL PROVISIONS

17.1 Document Completeness

This document constitutes the complete agreement between Talentropy AI and the User regarding access and use of services, superseding any previous agreement, policy, term, or communication, oral or written.

17.2 Clause Independence

If any provision of this document is declared invalid, illegal, or unenforceable by a competent authority, such provision will be modified or eliminated to the strictly necessary extent, without affecting the validity and applicability of the remaining provisions.

17.3 Waiver

Failure to exercise or delay in exercising any right by Talentropy does not constitute a waiver of such right, nor does it prevent its subsequent exercise.

17.4 Assignment

The User may not assign, transfer, or sublicense their rights or obligations under this document without Talentropy’s prior written consent. Talentropy may assign or transfer this document, in whole or in part, under corporate operations, mergers, acquisitions, or reorganizations, notifying the User when appropriate.

17.5 Survival

Provisions of this document that by their nature must remain in effect after termination of the relationship — including limitations of liability, indemnifications, intellectual property, confidentiality, Google User Data obligations, and jurisdiction — will continue in full force and effect.

  1. CONTACT AND USER SUPPORT

For any communication, inquiry, request, exercise of rights, or report related to this document or Talentropy services, including requests relating to Google User Data, the User may contact:

 

TALENTROPY AI LLC

The Green 21578

Dover, Kent County, DE 19901

United States

Email: support@talentropy.ai

Website: www.talentropy.ai | www.buckets.ai

 

Talentropy commits to attending User communications in a timely, professional, and respectful manner, providing clear and complete responses within a reasonable timeframe.

 

By using Talentropy AI LLC services and the Buckets.ai platform, the User acknowledges having read, understood, and accepted all the terms, conditions, and policies established in this document.

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